Shipping Destinations
We currently ship within the United States. International shipping (including UK) is coming soon.
Shipping Options
| Method | Details |
|---|---|
| Free Standard Shipping | Orders $200+ (USA) |
| Standard Shipping | $9.99 — 3–7 business days |
| USPS Priority Mail | 2–3 business days |
| FedEx 2-Day | 2 business days |
| FedEx Overnight | Next business day |
| FedEx Saturday Delivery | Saturday delivery (where available) |
Same-Day Dispatch
Orders placed before 2:00 PM Eastern Time on business days ship the same day. Orders placed after 2:00 PM or on weekends/holidays ship the next business day.
Delivery Estimates
Standard delivery typically takes 3–7 business days from the order date. Expedited options reduce this to 1–2 business days. Delivery estimates are not guarantees.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number. You can also track your order by logging into your account at purebond.health/my-account/.
Security & Packaging
All orders are packaged discreetly and shipped with 256-bit SSL-protected transaction records. Temperature-sensitive items are packed with appropriate cold-chain materials.
Incorrect or Missing Orders
If you receive an incorrect, damaged, or incomplete order, please contact support@purebond.health within 7 days of delivery. We will issue a replacement at no additional cost.
Returns
Due to the regulated nature of our products, we do not accept returns. All sales are final. See our Refunds & Returns page for details.